What is Full-Service Management?
Our Full-Service package is complete strata management that covers every aspect of your property’s operations. Instead of juggling multiple responsibilities or patching together different services, you get one comprehensive solution that manages your strata corporation from top to bottom.
Think of us as your strata’s dedicated advisory and operations team. While your council makes the big decisions, we handle the day-to-day execution—from collecting fees and paying bills to coordinating repairs and running council meetings. It’s strata management without the stress.
Trusted Strata Management in Greater Vancouver Since 1996
"Responsiveness of a small firm with the expertise of a big one"
Strata Council President (Surrey)
120 units
"Our accounting and payment problems disappeared"
Strata Council Treasurer (North Vancouver)
89 units
"We get so much done now, during & between meetings"
Strata Council President (Vancouver)
51 Units
Everything You Need Under One Roof
Financial Management & Oversight
Transparent, professional financial stewardship that keeps your strata financially healthy.
Our dedicated accounting team prepares monthly financial statements, manages your operating and contingency reserve funds, and handles all bill payments with complete transparency. You’ll receive detailed financial reporting by the 20th of each month, including bank reconciliations and invoice copies.
We also prepare your annual budget, implement special levies when needed, and provide financial guidance to help your council make informed spending decisions. Plus, our systematic collection procedures protects the strata’s cashflow while maintaining positive owner relationships.
Maintenance Coordination & Property Care
Proactive maintenance that protects your investment and keeps residents happy.
We coordinate all aspects of your building’s maintenance needs—from routine cleaning and landscaping to emergency repairs and adhoc projects.
When issues arise, we’re on it immediately. Our 24/7 emergency response service means problems get addressed before they become headaches or costly disasters. We also develop preventive maintenance schedules that extend the life of your building systems and reduce unexpected expenses.
We maintain relationships with a network of trusted contractors and service providers who are licensed, insured, and accountable. This means better pricing, priority service, and reliable work quality for your strata. However, we are equally happy to use your vendors of choice instead.
Administrative Support & Council Assistance
Professional administrative backbone keeps everything organized and compliant.
Managing a strata involves mountains of paperwork, meetings, communications, and legal compliance requirements. We handle it all—from preparing council meeting agendas and recording minutes to issuing bylaw infractions and responding to owner inquiries.
We coordinate your Annual General Meetings, maintain all required records, and help ensure your strata stays compliant with the Strata Property Act (“the Act”). Our administrative team responds promptly to owner questions and keeps everyone informed through clear, professional communication.
What Don't We Handle?
Transparency is one of our values, and so it is important you know what you won’t be getting, even with our Full Service management:
- Decision making. The Act requires Council to make decisions in the best interest of the owners. We provide information and can implement, but the decisions are Council’s alone.
- Legal advice. Although we understand the Act, we are not allowed to provide legal advice. We will tell you if an issue requires a lawyer to protect the strata corporation.
- Major capital projects: Need to replace all the windows or balconies? We absolutely can support these like we do more routine maintenance, but for an additional fee. Learn more.
- Verbal abuse – although we understand it can be deeply personal for us to manage your home, respectful behavior is mandatory. We have a moral and legal obligation to provide a safe working environment for our employees, and so if there is an owner who is insulting or threatening, our team knows they should end the conversation.
Why Choose C&C's Full-Service Management?
Boutique Service, Big Company Resources
Unlike large management companies where you’re just a file number, C&C provides personalized service with the resources to handle complex challenges. You’ll work directly with your dedicated strata manager who knows your building inside and out, and you get direct access to our Managing Broker for any problems with service quality.
Proactive Communication
We believe in keeping you informed, not surprised. Regular updates ensure your council always knows what’s happening with your property.
Technology That Works For You
Our modern management platform gives you 24/7 access to your financial statements, documents, and important updates. Make payments, see upcoming maintenance, or access meeting minutes anytime, anywhere.
Local Vancouver Expertise
Born and raised in Vancouver, we understand the unique challenges facing strata properties in our market. From weather-related maintenance to municipal requirements, local expertise matters. Learn more.
The Full-Service Management Difference
Self-managed stratas often struggle with:
- Time-consuming administrative tasks
- Finding reliable contractors
- Complex financial management
- Legal compliance challenges
- Emergency response coordination
Financial-Only services help with:
- Full-service accounting
- Bill payments
- Budget preparation
- Fee collection, including arrears
Full-Service strata management transforms your operations:
- Everything under Financial-Only, plus:
- Professional maintenance coordination
- Strata Manager running your council meetings (including agenda and minutes)
- Correspondence with owners
- Full administrative support
- Vendor management
- 24/7 Emergency response capabilities